UPS do SMS chat lines now…

So I’m waiting for a parcel to arrive. I’ve got a tracking number and UPS even knows it exists.

They have a handy option to send updates via SMS. It isn’t supported in the UK though, even though there’s a drop down to choose a UK mobile number.

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Seems good so far. Type number in, press button. Even a way to opt out of future spam.

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Oh, OK so I need to opt in, fair enough… 69877 you say?

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Nope. Nope. Nope. Nope. Nope. Nope. Abort. Abort. Abort. Burn phone. Change number.

Maybe UPS need to test this system in the UK more.